March 29, 2023

Promotions Policy

The Promotions described on this page are intended to reward Hosts and Guests for their dedication to Getaround. Besides the Promotion specifications listed above, no payments, fees, or other financial obligations of any kind are required to ensure eligibility. The Promotions may be modified or discontinued by Getaround upon 30 days’ notice to the customers eligible for those Promotions. Getaround reserves the right to withhold or deduct any Promotions found by Getaround to be issued in error or as a result of fraud, abuse, bad faith, or otherwise in violation of our Terms of Service. Getaround is not responsible for determining any tax consequences associated with the receipt of these Promotions. The Promotions described on this page apply only to customers who have created accounts with, added cars to, and/or reserved cars through Getaround and not any of its subsidiaries.

Active Promotions

As of August 12, 2019, all new and existing Getaround Hosts may be eligible to receive various promotional payments or bonuses (“Promotions”) described on this page if they meet certain conditions described below. Each Promotion is available for a limited time only and requires the Host to opt in for the promotion as further specified below. The Promotions currently available to Hosts are as follows:

New Onboard Bonus

The New Onboard Bonus is a one-time, per-car Promotion that rewards Hosts who add an Eligible Car to an Eligible Market while this Promotion is in effect, and such Eligible Car meets the Eligible Car requirements throughout the Measuring Period.

The amount of the New Onboard Bonus for an Eligible Car will be as set forth in the table below:

Eligible Market -- Zone New Onboard Bonus

Zone 1 Zip Code -- Up to $1,000

Zone 2 Zip Code -- Up to $750

Zone 3 Zip Code -- Up to $500

The New Onboard Bonus will be prorated by multiplying the New Onboard Bonus for the applicable Eligible Market Zone in which the Eligible Car is activated by the Availability of the Eligible Car. The New Onboard Bonus will be paid to Hosts in three equal payments over the Measuring Period (i.e., the first one-third of the applicable New Onboard Bonus will be calculated on the 30th day after the date the Eligible Car is activated, one-third on the 60th day, and the remaining one-third on the 90th day, with payments for each being made on the 15th of the calendar month after the calculation date). 

There are a limited number of New Onboard Bonuses available in each Eligible Market, so Hosts must check the Host incentive landing page to ensure the Zone Zip Code is still available.

For this New Onboard Bonus Promotion, the following terms have the following meanings: 

“Availability” means the percentage resulting from dividing the total number of hours the Eligible Car is reserved or available for reservation through the Getaround Service during the Measuring Period by the total number of hours in the Measuring Period.

“Eligible Car” means a car that meets all of the following requirements:

“Eligible Market” means one of the zip codes designated by Getaround for the New Onboard Bonus Promotion. The Eligible Car can have only one Eligible Market for the entire Measuring Period (i.e., the Eligible Car cannot move between Getaround designated zip codes during the Measuring Period).

“Measuring Period” means the ninety (90) consecutive calendar days following the Eligible Car being activated on the Getaround Service under the New Onboard Bonus Promotion.

Tenet EV Onboard Booster

The Tenet EV Onboard Booster is a one-time, per-car Promotion that rewards Hosts who add an Eligible Car financed by Tenet to an Eligible Market while this Promotion is in effect, and such Eligible Car meets the Eligible Car requirements throughout the Measuring Period.

The amount of the Tenet EV Onboard Booster for an Eligible Car will be up to $500 as calculated according to the Tenet EV Onboard Bonus criteria outlined below. The Tenet EV Onboard Booster will be prorated by multiplying the bonus amount by the Availability of the Eligible Car. The Tenet EV Onboard Booster will be paid to Hosts in three payments over the Measuring Period (i.e., the first one-third of the applicable EV Tenet  Onboard Booster will be calculated on the 30th day after the date the Eligible Car is activated, one-third on the 60th day, and the remaining one-third on the 90th day, with payments for each being made on the 15th of the calendar month after the calculation date). 

There are a limited number of Tenet EV Onboard Boosters available in each Eligible Market and available fully at the discretion of Getaround.

For this Promotion, the following terms have the following meanings: 

“Availability” means the percentage resulting from dividing the total number of hours the Eligible Car is reserved or available for reservation through the Getaround Service during the Measuring Period by the total number of hours in the Measuring Period.

“Eligible Car” means a car that meets all of the following requirements:

“Measuring Period” means the ninety (90) consecutive calendar days following the Eligible Car being activated on the Getaround Service under the Tenet EV Onboard Booster Promotion.

Hawaii Shared Vehicles

The following terms apply solely to vehicles that meet all of Getaround's vehicle eligibility requirements and which are shared with Getaround in the State of Hawaii (each, a "Hawaii Shared Vehicle"):

Please visit our article on Hawaii Shared Vehicles for further details about this Promotion.

Referral Bonuses

Guest Referral Program

The Guest Referral Program (referred to as the “Program”) allows both Guests and Hosts to earn a bonus (the “Guest Referral Bonus”) by referring individuals to become new Guests on Getaround using the Guest's personal referral link. This Program is effective (and applies to trips booked) on or after August 21, 2019.  The following terms and conditions apply to all Hosts and Guests (collectively, “Participants”) participating in this Program.

Eligibility

Participants must be at least 19 years old, and Participants must be legal residents of the United States. All trips booked as part of the Program must comply with Getaround’s Terms of Service and originate in the United States.

The Guest Referral Bonus

Participants may earn a Guest Referral Bonus if:

  1. A referred individual clicks on the Participant’s referral link and proceeds to book their first Reservation;
  2. The referred individual becomes approved to drive on Getaround and accepts the Terms of Service; and
  3. The referred individual doesn’t cancel their first Reservation.

The following restrictions apply when earning the Guest Referral Bonus:

  1. The Participants and referred individual must at all times be separate people;
  2. If the Participant is a Host, the Host must have at least one Active car on Getaround during the calendar month in which an eligible Guest Referral Bonus is accrued (an “Active” car is one that is reserved or available to be reserved on Getaround, or a car that has been temporarily deactivated in connection with a Getaround trip); and
  3. The Program may only be used for personal, non-commercial purposes.

Referral Links

Each referred individual may only make use of a Referral Link once, and in case multiple Referral Links are received, only the Participant associated with the Referral Link actually used to book a trip on Getaround will earn the Guest Referral Bonus associated with that trip. In the event multiple Participants claim credit for a particular trip, Getaround may, in its sole discretion, investigate and decide which Participant is eligible for the Guest Referral Bonus.

Referral Links may not be published or distributed on commercial websites (such as coupon websites), blogs, Facebook, Instagram, Reddit or other social networks. Participants are prohibited from using mass emails, texts or other forms of direct or indirect communication with people they do not know, and are prohibited from using automated systems or bots through any channel to distribute their Referral Links. Participants are also prohibited from paying to advertise their Referral Links. Finally, Hosts are prohibited from placing Referral Links anywhere on the Getaround profile pages for their cars.

Payment of Guest Referral Bonuses

For Participants who are Hosts, the total amount of eligible and accrued Guest Referral Bonuses in the prior calendar month will be automatically calculated and added to the Host's payment as an earnings adjustment. For Participants who are Guests, the Guest Referral Bonus will be in the form of a Getaround promotional code, generated for each referred individual who meets the above requirements.

Guest Referral Bonuses are accrued based on a Reservation's start date and time, (based on the UTC timezone), and only non-cancelled trips are accounted for. Participants are responsible for any taxes, fees or charges that may arise from earnings and payouts of any Guest Referral Bonuses.

The maximum number of Referral Links that Participants may distribute through the Service is four (4) Referral Links per calendar month.

Host Referral Program

The Host Referral Bonus

When Guests invite a friend to share their car on Getaround, and the friend lists their first car through the Guest's personal referral link, the referrer will receive $200 in Getaround credit when the friend’s first car becomes available on Getaround. Additional cars listed by the referred host do not give rise to additional Host Referral Bonuses.

When Hosts invite a friend to share their car on Getaround, and the friend lists their first car through the referrer’s personal referral link, the referrer will receive $200 as a bonus added to their earnings for the month during which the friend’s first car becomes available on Getaround. Additional cars listed by the referred host do not give rise to additional Host Referral Bonuses.

New cars giving rise to the Referral Bonuses specified in this section must meet all the following requirements:

Getaround customers may not refer themselves or existing Getaround Hosts for the purposes of the Host Referral Bonus.

Only one Host Referral Bonus may be earned per referred Host. Both the Guest Referral Bonus and the Host Referral Bonus may be combined with each other and with any other Promotion listed on this page.

Referral Pilot Program

For a limited time, in addition to the $200 Host Referral Bonus described above, existing Hosts who refer friends by using the custom referral link generated when filling out the form at https://go.getaround.com/host-referral#hrefretool are eligible to receive 25% of the trip earnings paid to each referred host during the first 60 days after the first new car of the referred host is made available for reservation on Getaround, up to a maximum of $1,000 per referred host. Hosts who wish to participate in this limited-time Promotion must fill out the form and use the custom referral link displayed at https://go.getaround.com/host-referral#hrefretool.

The Host who earns the highest aggregate bonus amount as of 5 pm PT on November 16th, 2022 from the Referral Pilot Program (as reflected at https://go.getaround.com/host-referral) will be eligible to attend a Getaround New York Stock Exchange listing celebration in New York City, with the following reasonable trip expenses to be incurred or reimbursed by Getaround, up to a total of $5,000, as further specified below:

The travel arrangements and reimbursements listed above have no standalone cash value and cannot be exchanged for cash in lieu of accepting this Promotion. The timing of the celebration is in Getaround’s complete discretion.  In the unlikely event that the celebration does not take place by December 30th, 2022, or the Host cannot attend it, the Host will instead receive a bonus of $1000.00 in addition to the amount earned by participating in this Promotion.

Promotional Codes

Promotional codes (“Codes”) are valid only in participating Getaround markets and are void where restricted or prohibited by law.

In order to use a Code, you must first register and create an account with Getaround. You must also have a Facebook, Apple, or Google account in order to create an account with Getaround. The Getaround service (“Service”) is intended solely for licensed drivers nineteen (19) years of age or older, or the minimum age required in the market where the Service is intended to be used (whichever age is higher), and any registration, use, or access to the Service by anyone under the required minimum age is strictly prohibited. A credit or debit card is required to book a vehicle through the Service.

Only one Code can be used per booking, and it can only be used for a single trip unless otherwise expressly stated. Getaround’s Terms of Service, Eligibility Requirements, Guest Policy, and Insurance, Damage Fees and Additional Terms apply to all bookings. Trip prices vary by vehicle, geographic market, date, demand, supply, and other factors. Bookings are subject to vehicle availability as set by vehicle hosts. Codes have no cash value and cannot be used to reduce the cost of booking below $0. Applicable taxes will be charged at the time of booking.

Codes cannot be applied to booking fees or other fees, tolls, fines,  charges, taxes, or trip extensions as described in Getaround’s Fee and Commission Schedule. Cancellations and refunds for booked trips are subject to the Fee and Commission Schedule. Codes will not be included in any refund.

Codes will expire on the date indicated in the communication to you. If no date is specified, the Code will expire:(a) 30 days after the date the mail or email containing the Code was sent by Getaround (for Codes delivered by Getaround by mail or email), and (b) 30 days after the date on which the Code was last publicly displayed by Getaround (for Codes published online by Getaround).

Expired Promotions

2022 Earnings Guarantee

The 2022 Earnings Guarantee is a per-car Promotion that rewards Hosts who: 1) add Eligible Cars to an Eligible Market in accordance with these terms; 2) ensure that each Eligible Car meets certain availability, parking, and rating criteria during a given calendar month of ​​the 2022 Earnings Guarantee Period; and 3) do not receive Actual Earnings during a given calendar month of the 2022 Earnings Guarantee Period with respect to an Eligible Car that equal or exceed the 2022 Earnings Guarantee amount applicable to the Eligible Car.

The availability of the 2022 Earnings Guarantee in any given market, as well as the number of cars eligible for the 2022 Earnings Guarantee in each zip code of a market participating the 2022 Earning Guarantee (each, an “Eligible Market”), is determined by Getaround in its sole discretion. The number of openings for Eligible Cars in each zip code of an Eligible Market is strictly limited.

To opt-in to this Promotion, Hosts must contact their Getaround account manager, who will review the eligibility of the zip code(s) and car(s) requested by the Host. Upon written notice to Hosts, Getaround may, in its sole discretion, unenroll any car from this Promotion if such car does not meet the 2022 Earnings Guarantee Requirements specified below. Upon written notice to Getaround, Hosts may, in their sole discretion, unenroll any car from this Promotion, provided that Promotional amounts earned but unpaid (if any) as of the date of the notice of withdrawal shall be prorated according to the date of such notice.

An Eligible Car is any car approved by Getaround to participate in the 2022 Earnings Guarantee that also meets all of the following requirements (the “2022 Earnings Guarantee Requirements”) for a calendar month during the 2022 Earnings Guarantee Period (defined as March, April, May, June, July and August of 2022):

If a car meets all of the above requirements during a calendar month of the 2022 Earnings Guarantee Period, it is an Eligible Car that is eligible for the 2022 Earnings Guarantee for that month. The amount of the 2022 Earnings Guarantee applicable to an Eligible Car during a calendar month of the 2022 Earnings Guarantee Period depends on the following factors:

The 2022 Earnings Guarantee is added to the earnings of eligible Hosts within two calendar months immediately following the applicable calendar month during which the Promotion was earned.

Questions about the 2022 Earnings Guarantee can be submitted by selecting the “Host Bonus Program” option from within the help section of the Getaround app.

2022 Weekender Earnings Guarantee

The 2022 Weekender Earnings Guarantee is a per-car Promotion that rewards Hosts who: 1) add Eligible Cars to an Eligible Market in accordance with these terms; 2) ensure that each Eligible Car meets certain availability, parking, and rating criteria during a given calendar month of ​​the 2022 Weekender Earnings Guarantee Period; and 3) do not receive Actual Earnings during a given calendar month of the 2022 Weekender Earnings Guarantee Period with respect to an Eligible Car that equal or exceed the 2022 Weekender Earnings Guarantee amount applicable to the Eligible Car.

The availability of the 2022 Weekender Earnings Guarantee in any given market, as well as the number of cars eligible for the 2022 Weekender Earnings Guarantee in each zip code of a market participating the 2022 Weekender Earning Guarantee (each, an “Eligible Market”), is determined by Getaround in its sole discretion. The number of openings for Eligible Cars in each zip code of an Eligible Market is strictly limited.

Eligible Cars must be enrolled in this Promotion by Getaround. Upon written notice to Hosts, Getaround may, in its sole discretion, unenroll any car from this Promotion if such car does not meet the 2022 Weekender Earnings Guarantee Requirements specified below. Upon written notice to Getaround, Hosts may, in their sole discretion, unenroll any car from this Promotion, provided that Promotional amounts earned but unpaid (if any) as of the date of the notice of withdrawal shall be prorated according to the date of such notice.

An Eligible Car is any car approved by Getaround to participate in the 2022 Weekender Earnings Guarantee that also meets all of the following requirements (the “2022 Weekender Earnings Guarantee Requirements”) for a calendar month during the 2022 Weekender Earnings Guarantee Period (defined as June, July and August of 2022):

If a car meets all of the above requirements during a calendar month of the 2022 Weekender Earnings Guarantee Period, it is an Eligible Car that is eligible for the 2022 Weekender Earnings Guarantee for that month. The amount of the 2022 Weekender Earnings Guarantee applicable to an Eligible Car during a calendar month of the 2022 Weekender Earnings Guarantee Period depends on the following factors:

The 2022 Weekender Earnings Guarantee is added to the earnings of eligible Hosts within two calendar months immediately following the applicable calendar month during which the Promotion was earned.

Questions about the 2022 Weekender Earnings Guarantee can be submitted by selecting the “Host Bonus Program” option from within the help section of the Getaround app.

New Frontiers Bonus

The New Frontiers Bonus is a one-time, per-car Promotion that rewards Power Hosts who: 1) add Eligible Cars to an Eligible Active Market or Eligible New Market in accordance with these terms; and 2) ensure that each Eligible Car meets certain availability, parking, and rating criteria for 90 consecutive calendar days following the Eligible Car being approved by the Power Host’s account manager (the “Measuring Period”),as further specified below. For the purposes of this Promotion, a Power Host is a Host who shares at least two Cars on Getaround. The maximum amount of the New Frontiers Bonus is as follows:

The availability of the New Frontiers Bonus in any given market, as well as the number of cars eligible for the New Frontiers Bonus in each zip code of an eligible market, are determined by Getaround in its sole discretion. The number of openings for Eligible Cars in each zip code is strictly limited.

To opt-in to this Promotion, Power Hosts must contact their Getaround account manager, who will review the eligibility of the zip code(s) and Car(s) requested by the Power Host.

An Eligible New Car is a new car that meets all of the following requirements throughout the entirety of its Measuring Period:

If a new car meets all of the above requirements throughout the entirety of the Measuring Period, it will become an Eligible New Car that is eligible for the New Frontiers Bonus. The amount of the New Frontiers Bonus is prorated according to the following factors:

The New Frontiers Bonus is added to the earnings of eligible Hosts within two calendar months immediately following the month during which the applicable Measuring Period ended.

High Availability Bonus

The High Availability Bonus is a per-month, per-car Promotion that rewards Hosts who maintain average fleetwide availability percentages during a calendar month of the High Availability Bonus Period, as further specified below. The amount of the High Availability Bonus is as follows:

June 2021, July 2021, and August 2021 make up the High Availability Bonus Period.

A Host’s fleet includes all cars of any status that have been added to any Getaround account that is directly or indirectly controlled by the Host.

An Eligible Car is a car that is reserved, available for reservation, or temporarily deactivated because of an event that occurred during a Getaround trip that renders the car inoperable, for all of the car’s Listed Hours during a calendar month of the High Availability Bonus Period. A car’s Listed Hours for the purposes of the High Availability Bonus are: (i) all hours in the applicable calendar month, if the car was available for initial reservation as of the first hour of that month (an “Eligible Existing Car”); or (ii) the total hours remaining in the applicable calendar month immediately after the car was made available for initial reservation, if the car was made available for initial reservation after the first hour of that month (an “Eligible New Car”). Listed Hours do not include recurring inaccessibility calendar blocks that have been added by Getaround to reflect events such as daily garage closures.

The High Availability Bonus is prorated for Eligible New Cars for the month during which they were made available for initial reservation, according to their Listed Hours for that month.

Here is how Hosts can earn the High Availability Bonus during a calendar month of the High Availability Bonus Period:

Ensure that all cars meet the following requirements:
Maintain a minimum Weekday Availability Percentage of 70%.
Maintain a minimum Weekend Availability Percentage of 70%
Maintain a fleetwide trip cancellation rate of less than 10%.
Maintain a fleetwide vehicle count that does not decrease more than 5% during the High Availability Bonus Period relative to the Host's total vehicle count at the start of the High Availability Bonus Period.

New Car Bonus

The New Car Bonus is a one-time, per-car Promotion that rewards Hosts who add Eligible Cars to the Getaround platform during the High Availability Bonus Period.  The amount of the New Car Bonus is as follows:

Here is how Hosts can earn the one-time New Car Bonus during the High Availability Bonus Period:

Add an Eligible Car during the High Availability Bonus Period that meets Getaround’s Vehicle Eligibility Requirements.
For 30 consecutive days following the Eligible Car being made available for initial reservation (the “Measuring Period”), ensure that the car meets all of the following requirements:
Maintain a minimum Weekday Availability Percentage of 70% for the Eligible Car throughout the Measuring Period.
Maintain a minimum Weekend Availability Percentage of 70% throughout the Measuring Period.
Maintain a trip cancellation rate for the Eligible Car of less than 10%.
For clarity, the following is a comparison between the High Availability Bonus and the New Car Bonus:

Earn More Bonus

The Earn More Bonus is a per-calendar-month, per-car Promotion that rewards Hosts who maintain high Trip Earnings from Eligible Cars during the Measuring Period. To be eligible for this Earn More Bonus, Hosts must review the Earn More Training Video and submit the final results to Getaround. Once the results are received by Getaround, all Eligible Cars within the Host's fleet will be enrolled in the Promotion for up to six months.

The amount of the Earn More Bonus for an Eligible Car will be as set forth in the table below:

Trip Earnings (Per Cal Month) -- Earn More Bonus (Per Cal Month)

$1700.00 or more -- $600

$1000.00 to $1699.99 -- $300

$750.00 to $999.99 -- $150

$500.00 to $749.99 -- $75

Trip Earnings will be tracked based on the date of enrollment in the Promotion. If an Eligible Car is enrolled before the 15th of a calendar month, then all Trip Earnings for that calendar month (including those earned prior to enrollment date) will be included in the calculation of the Earn More Bonus for that calendar month. If an Eligible Car is enrolled on or after the 15th of a calendar month, then Trip Earnings will be tracked commencing on the first day of the calendar month following enrollment. The Earn More Bonus will be paid to Hosts within one calendar month after the end of the Eligible Car’s Measuring Period. 

For this Earn More Bonus Promotion, the following terms have the following meanings:

“Eligible Market” means one of the zip codes designated by Getaround for the Earn More Bonus Promotion.

“Eligible Car” means a car that:

“Measuring Period” means a calendar month.

“Trip Earnings” means the amount of trip booking fees, including trip extension fees, received by Getaround for bookings of an Eligible Car through the Getaround Service. Trip Earnings do not include reimbursements, refunds, claims, charges, fines, taxes, accompanying fees, or any other out of trip earnings.

All terms and conditions

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