Tuzla International Airport (TZL) Car Rental

Additional Driver - 7.02 EUR per day for all car groups. All rental terms and conditions apply for additional drivers. Fee quoted is inclusive of VAT.

The customer must call 387 61 990 900 to schedule an after hours return with the Enterprise location.  The customer must reserve this service at least 24 hours in advance.  An employee will be there to meet the customer, check in the vehicle and close the contract. When returning the rental please park vehicle on the public parking lot at Tuzla Airport. In this lot will be marked parking spaces with the logo Enterprise.  The after hours pick up fee is 20 EUR plus VAT.     

Mini and Economy - minimum age 21 years. Compact, Intermediate - Full Size - Specialty - minimum age 23 years. Maximum age to rent is 75 years old for all car categories. A fee of 17.55 EUR per day inclusive of VAT applies to drivers aged 21-22 for Compact, Intermediate, and Standard. 

Cross border rentals are allowed within the European countries except Belarus, Bulgaria, Czech Republic, Romania, Russian Federation, Turkey, Ukraine, Albania and Kosovo. There is also an insurance fee that applies. If traveling outside Bosnia and Herzegovina, Zero Excess is mandatory to be added to the contract. Without Zero Excess insurance, it is not allowed to travel outside of Bosnia and Herzegovina.

If the car is rented from the rental company, the driver would need a travel permit to take the car to another country. A permit to travel across the border is purchased at the rental office when picking up the vehicle. Charge is 75.00 EUR. Road assistance or car replacement while driving abroad is not available. The rates above do not include VAT.

Collision Damage Waiver (CDW): Covers the vehicle's liability and fire with a deductible amount. CDW does not provide any coverage concerning damages to the underside of the vehicle, inside of the vehicle-saloon, wind shields, mirrors and tires.  Any damage caused due to driver negligence and/or in breach of the Road Circulation Code which is the driving laws of the rental country is the responsibility of the renter and not covered by CDW. The Accident Statement should always be supplemented so that the insurances' coverage will be in effect. In case of car accident and damages, a police report is mandatory. Without a police report, the client takes full responsibility. 

CDW Cost per day and deductible range:
8.00-15.00 EUR per day with a 600.00-3,000.00 EUR deductible for each designated car class.                                 
The rates listed above do not include VAT.

If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: info@citycarrental.ba, +38733 555 255

One Way Drops are allowed with a minimum advance notice of 24 hours. Drop fees will apply for all one-ways to and from Sarajevo to Mostar, Tuzla and International one-ways from all Bosnia locations.

There is a refuelling charge of EUR 5.00 + tax per rental.

Visa, American Express, Diners and Mastercard credit cards are accepted. All cards presented must be in the renter’s name. A security deposit will be blocked on the credit card and the estimated cost of the rental will be charged at the time of pickup. The deposit will be released by the cardholder's bank upon notification of return of the vehicle. The car categories Mini and Economy require a deposit of 300.00 EUR, Compact and Intermediate 500.00 EUR and Standard and Full size vehicles require a 1000.00 EUR deposit. Debit cards, cash cards and cash are accepted as forms of payment for the rental or to purchase additional products. The deposit must be paid with a valid credit card. Please enquire at the local branch for details.

All drivers, including additional drivers, must produce at the time of rental a valid International or European Union driving license valid for at least 24 months, Identity Card or Passport with photo and a major debit or credit card in their name. International driving permit required with all non-European licenses if the driving license is written in a language or characters different to those of the renting country. Please note, we reserve the right to request additional ID or conduct further identifications checks if needed. Pets are not allowed in rental vehicles.